From start to completion Masons were totally brilliant. Professional and friendly and proactive in their approach. We always knew we were in good safe hands throughout our long distance purchase and Masons made sure we had the right buyer for our circumstances. Both Jake and Tyra are excellent and really go the extra mile in their work. We are so pleased we chose Masons and would highly recommend them.
We have just sold our flat with Masons and moved to a house nearby in Caversham. Everyone in the company, especially Jake has been a pleasure to deal with, fantastic communication throughout and really friendly service. When it came to actually progressing the sale, Jake was instrumental in finally getting us over the line when solicitors across multiple parties were being difficult - nothing was too much trouble. We will not hesitate to use Masons again if we ever decide to move.
Highly recommend Masons! We bought our house through them a few years back and have just sold it using them too. Unlike a lot of estate agents (!) they were so so helpful throughout, with great communication and a really proactive approach- we were well informed at all times through the process and they were great at chasing everything up. We had two small children when selling our house and they really helped to make things a lot less stressful!
I couldn’t ask for more in an estate agent…Masons were brilliant selling my house and despite various obstacles, Jake persisted to overcome them all and went over and above to reduce my associated stress. And I am very grateful. Good communication always (a small team of really good people help that), professional, respectful, lovely to deal with (I shall miss our weekly chats Jake!) and very fair on price and terms. I like the way Masons do business, and I would most definitely recommend them to anyone in the Reading area. Thank you, and see you in Cornwall!!
We purchased our first home from Masons and the service we received was outstanding. Our nerves as first time buyers were put at ease by the kindness and professionalism from both Tyra and Jake. They both made the process a lot easier and were always at hand when we needed their input or advice. We highly recommend Masons for anyone considering buying a property.
